Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Outlook.fr

  • 5 replies
  • 0 have this problem
  • 15 views
  • Last reply by Matt

jacques.quinet
jacques.quinet
more options

Hello, I have an Outlook.fr account and I can't import messages from it into Thunderbird. Here are the installed settings: 1° IMAP = outlook.office365.com Port: 993 Connection security = SSL/TLS Authentication method = OAuth2 2° SMTP = smtp.office365.com Port: 587 Connection security = STARTTLY Authentication method = OAuth2

When I go to Outlook.fr via my browser, I have no problems accessing the Name account (Mail address + Password). What do I have to do to make it work? Thank you for your reply. Have a nice weekend.

Hello, I have an Outlook.fr account and I can't import messages from it into Thunderbird. Here are the installed settings: 1° IMAP = outlook.office365.com Port: 993 Connection security = SSL/TLS Authentication method = OAuth2 2° SMTP = smtp.office365.com Port: 587 Connection security = STARTTLY Authentication method = OAuth2 When I go to Outlook.fr via my browser, I have no problems accessing the Name account (Mail address + Password). What do I have to do to make it work? Thank you for your reply. Have a nice weekend.

All Replies (5)

christ1
christ1
  • Top 25 Contributor
more options
I can't import messages from it into Thunderbird.

And what exactly does this mean? Is there any error message?

jacques.quinet
jacques.quinet Question owner
more options

Hello, Thank you for your reply. Sorry for my English, I usually speak French. I use a translator (Deepl). The only message I get is: “The current operation was not successful, the mail seveur for the account ****@outlook.fr” answered..." And I can't read the rest... Do you have a solution ? Regards.

christ1
christ1
  • Top 25 Contributor
more options

It really wouldn't hurt to see the entire error message. Can you post a screenshot? https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem

Your server settings look good to me, so there is no smoking gun.

jacques.quinet
jacques.quinet Question owner
more options

Hi Christ1, Impossible to make a screenshot on the notifications! So I made a picture (see attached). Also, by clicking either left or right on the message, I can't see the whole message. Thank you for your help.

Matt
Matt
  • Top 10 Contributor
  • Moderator
more options

I do not see outlook.fr, I just see outlook and no dot fr. Could it be that your username or email address has lost the rest of the domain information in account settings.