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global message index reconstruction not working in Thunderbird

  • 3 replies
  • 1 has this problem
  • 22 views
  • Last reply by Wayne Mery

Antonio C G Bareggi
Antonio C G Bareggi
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I am not any longer able to search my messages, and following the available instruction simply does not work - multiple mail accounts, mostly IMAP - previous incomplete index 500 Mb (not the 1.5 GB I read of somewhere) - tried know tips & trick a few times (canceling DB.... reindexing hangs up ... and that's it could somebody help me out? thanks Antonio P.S. italian version of thunderbird... but i can move to the english one if that is the problem P.S. II ... problem started 1.5 years ago... do not remember versio

I am not any longer able to search my messages, and following the available instruction simply does not work - multiple mail accounts, mostly IMAP - previous incomplete index 500 Mb (not the 1.5 GB I read of somewhere) - tried know tips & trick a few times (canceling DB.... reindexing hangs up ... and that's it could somebody help me out? thanks Antonio P.S. italian version of thunderbird... but i can move to the english one if that is the problem P.S. II ... problem started 1.5 years ago... do not remember versio

All Replies (3)

Mapenzi
Mapenzi
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Antonio C G Bareggi said
reindexing hangs up ... and that's it

What do you mean by "reindexing"? Did you quit Thunderbird, delete the file global-messages-db.sqlite in the profile folder and restart Thunderbird? Creating the new global-messages-db.sqlite may take hours if you have many messages in many folders in many accounts. Maybe that's why you think it "hangs up". You can follow the indexing processus by opening the Activity Manager window via the Tools menu. Does TB really get unresponsive (hang up) or do you get an error message?

Wayne Mery
Wayne Mery
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Antonio

Please report back after using version 128.8.0, which comes out in two weeks. If it is still a problem then, also please make a bug report https://bugzilla.mozilla.org/enter_bug.cgi?product=thunderbird

Wayne Mery
Wayne Mery
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Antonio,

The notification system had been broken for several weeks, so I'm posting again to be sure you saw my response earlier.

If you still have trouble, please post more detail.