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How do I remove a popup add from my Firefox browser? I cannot get the add from Spectrum off my browser window

Grace
Grace
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I got this message from Spectrum yesterday and CANNOT remove it. How do I get it off my computer screen?

I got this message from Spectrum yesterday and CANNOT remove it. How do I get it off my computer screen?
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markwarner22
markwarner22
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That is from Spectrum not from Firefox-you need to contact them about that message.