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Can't sign in to Yahoo Mail unless Firefox is in Private Browsing mode

Any response to my request for help? Ticket ID #231169?

Thanks,

Bill Schuetter

Any response to my request for help? Ticket ID #231169? Thanks, Bill Schuetter

All Replies (1)

Hi Bill, several AT&T users have reported problems signing in to Yahoo mail, and so far, there is no explanation why it works the first time but after that, you either need to clear your AT&T/Yahoo cookies or use a private window to sign in again. The following thread probably has the most discussion:

https://support.mozilla.org/questions/1490607 (unsolved)