Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Download a tree from Ancestry to Family Tree

  • 2 replies
  • 0 have this problem
  • 117 views
  • Last reply by George
  • Archived

George
George

When Family Tree asks me to login to Ancestry, I do and it comes up with a blank page that says Ancestry user has been authenticated. It doesn't come up with my Ancestry home page.

When Family Tree asks me to login to Ancestry, I do and it comes up with a blank page that says Ancestry user has been authenticated. It doesn't come up with my Ancestry home page.

All Replies (2)

markwarner22
markwarner22

Did you try this on other Browser to see what happens.

George
George Question owner

Thank you, I'll give that a try! I changed browsers and got the same message. Do you have any other ideas?

Modified by George