Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

how to log into thunderbird forgot password

  • 2 replies
  • 2 have this problem
  • 96 views
  • Last reply by Wayne Mery

forgot password for thunderbird How to log in

forgot password for thunderbird How to log in

All Replies (2)

Ronald,

It appears that you did mark the response as "helpful" or solved the problem. If you were to more information here, which might be able to help.


See https://support.mozilla.org/en-US/kb/password-manager-remember-delete-change-tb and https://support.mozilla.org/en-US/kb/protect-your-thunderbird-passwords-primary-password

Be aware if Thunderbird just started asking for your password it is unlikely it "forgot" but that connection to the sever using the password is has was rejected. It may have deleted the password after multiple failed attempts (and clicking cancel on the request for a password), but I really don't recall a time when it actually "forgot". That would require a rather serious bug.

Also, some requests for a password mean you have a security product/antivirus that has messed up post an update resulting in no mail. See https://support.mozilla.org/en-US/kb/cannot-receive-messages

If you solved this, posting your results might help someone else.