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My ATT email has stopped working on thunderbird account. I get a prompt "Login to server inbound.att.net with username amy.dall@sbcglobal.net failed."

Amy Dall

I get a prompt, "Login to server inbound.att.net with username amy.dall@sbcglobal.net failed." But my password works just fine on Yahoo email accessing the same account.

I get a prompt, "Login to server inbound.att.net with username amy.dall@sbcglobal.net failed." But my password works just fine on Yahoo email accessing the same account.

All Replies (1)

Are you using a secure mail key in TB instead of the password that works in webmail? Keys are necessary for 3rd-party apps like TB.

https://www.att.com/support/article/dsl-high-speed/KM1010523/