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Problem for import booksmark in firefox- ubuntu

  • 1 reply
  • 1 has this problem
  • 20 views
  • Last reply by jonzn4SUSE

Negin
Negin
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Hi, I have problem for import my bookmark. I installed firfox from snapstore. i uninstall it and then again installed it from snapp store. after re-installing i want to signin in my account and then import my bookmarks & passwords. so i enter my email(i always use this email) but for the password i forgoted it so i click on change password and change it so i entered to my account with new password now here my problems started : i cant import data ! there is nothing! why? :( in another try i cick on import browser data it shows me this options import bookmarks from html or csv file. but i dont have these files! so my question is how can i import my previouse booksmarks and password ?! i really need them :(

thankyou for your help!

Ubuntu 24.04.1 LTS - my firfox version : 133.0 (64-bit)

Hi, I have problem for import my bookmark. I installed firfox from snapstore. i uninstall it and then again installed it from snapp store. after re-installing i want to signin in my account and then import my bookmarks & passwords. so i enter my email(i always use this email) but for the password i forgoted it so i click on change password and change it so i entered to my account with new password now here my problems started : i cant import data ! there is nothing! why? :( in another try i cick on import browser data it shows me this options import bookmarks from html or csv file. but i dont have these files! so my question is how can i import my previouse booksmarks and password ?! i really need them :( thankyou for your help! Ubuntu 24.04.1 LTS - my firfox version : 133.0 (64-bit)

Modified by Negin

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jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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Negin said
but for the password i forgoted it so i click on change password and change it so i entered to my account with new password now here my problems started

Sorry, but if your data was not backed up or on another device, there is nothing we can do. https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information

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