Mozilla Monitor website will be down for 2 hours starting 5/20/2025 at 6 AM PT. Visit our status site for updates.

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Email not displaying from my AOL account

  • 2 replies
  • 0 have this problem
  • 49 views
  • Last reply by wjcorey148

I have been having trouble with my Email on Thunderbird.

This is typical of what is displayed.

</body></html> --35903bf99bd6ab01479d7fcc911f08c30411cea4e9aa60884017d0f339c0--

The Emails are displayed correctly in my AOL mail account but when they are transferred to Thunderbird this is what I get sometimes but not always. Just started having this problem about 4 weeks ago.

Reinstalled Thunderbird and updated but still have the problem.

William Corey

I have been having trouble with my Email on Thunderbird. This is typical of what is displayed. </body></html> --35903bf99bd6ab01479d7fcc911f08c30411cea4e9aa60884017d0f339c0-- The Emails are displayed correctly in my AOL mail account but when they are transferred to Thunderbird this is what I get sometimes but not always. Just started having this problem about 4 weeks ago. Reinstalled Thunderbird and updated but still have the problem. William Corey

Chosen solution

Before I received your reply I deleted the AOL passwords in for each of the connected accounts in Thunderbird and then reconnected each account. This has fixed the problem. If the problem occurs again I will first try repairing the folder as you suggested. Thanks for the help.

Read this answer in context 👍 0

All Replies (2)

Try to rebuild the index file of the troubled folder.

Right-click the folder - Properties - Repair Folder

Also, make sure you're running the latest version - TB 128.3.3.

Chosen Solution

Before I received your reply I deleted the AOL passwords in for each of the connected accounts in Thunderbird and then reconnected each account. This has fixed the problem. If the problem occurs again I will first try repairing the folder as you suggested. Thanks for the help.