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since the newest firefox update I can't get in to my gmail account. It always defaults to google account help clear cache and cookies

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  • Last reply by TyDraniu

Can I go back to the earlier version of Firefox that synced well with google? If so, how? Otherwise I don't know what to do. I simply wind up in clear cache and cookies no matter how I try to get into my google account. I tried my google account on safari and it works fine. I have only had this problem since the most recent Firefox update. Do you think it's a flawed version that I need to purge and reinstall?

Can I go back to the earlier version of Firefox that synced well with google? If so, how? Otherwise I don't know what to do. I simply wind up in clear cache and cookies no matter how I try to get into my google account. I tried my google account on safari and it works fine. I have only had this problem since the most recent Firefox update. Do you think it's a flawed version that I need to purge and reinstall?

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Go to google.com, click the padlock icon in the address bar and select Clear cookies and site data…