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Emails have chaged format

  • 4 replies
  • 0 have this problem
  • 3 views
  • Last reply by paul645

paul645
paul645

Some of my older emails, which were in HTML, now appear as text with full headers and formatting data, making them unreadable. How do I convert them back to HTML?

Thunderbird 128.2.0esr (32-bit)

Some of my older emails, which were in HTML, now appear as text with full headers and formatting data, making them unreadable. How do I convert them back to HTML? Thunderbird 128.2.0esr (32-bit)

Chosen solution

Right click the folder, select properties and then repair button. Sounds like you might not have an up to date index on the folder and repair does rebuild that.

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All Replies (4)

david
david
  • Top 10 Contributor

Try this: click view>message body as and tick 'original HTML' (If menu bar is not visible, click Alt key first)

paul645
paul645 Question owner

It does not work as either Original HTML or Simple HTML. It just continues to show text. The problem applies to some, but not all, emails. Although I have not checked everything, it seems to apply to sub-folders, rather than the Inbox.

Matt
Matt
  • Moderator
  • Top 10 Contributor

Chosen Solution

Right click the folder, select properties and then repair button. Sounds like you might not have an up to date index on the folder and repair does rebuild that.

paul645
paul645 Question owner

Matt

That's great. It seems to have solved the problem. If i find it in other folders, now I know what to do.

Many thanks. Paul