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Couldn't load XPCOM nor find SECITEM_FreeArray after update

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My wife's WinX desktop was working fine this AM. This PM, she got a notice to update Firefox and said "Yes". Since then, she's been unable to start Firefox and neither can I. There are two error messages: 1. The procedure entry point SECITEM_FreeArray could not be located in the dynamic link library C:\Program Files\Mozilla Firefox\xul.dll 2. Couldn't load CPCOM

I tried uninstalling Firefox and it froze with similar error messages. I finally got it uninstalled and reinstalled and now it seems to be working fine. Anybody else had today's update or is this a freak error?

My wife's WinX desktop was working fine this AM. This PM, she got a notice to update Firefox and said "Yes". Since then, she's been unable to start Firefox and neither can I. There are two error messages: 1. The procedure entry point SECITEM_FreeArray could not be located in the dynamic link library C:\Program Files\Mozilla Firefox\xul.dll 2. Couldn't load CPCOM I tried uninstalling Firefox and it froze with similar error messages. I finally got it uninstalled and reinstalled and now it seems to be working fine. Anybody else had today's update or is this a freak error?