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Thunderbird

Mats Fridmark replied
Mats Fridmark

I have just donated and restarted the system. When I start Thunderbird, I can't proceed—the donation screen appears. How can I move forward and see my email?

I have just donated and restarted the system. When I start Thunderbird, I can't proceed—the donation screen appears. How can I move forward and see my email?
Attached screenshots

All Replies (2)

That looks like the start page, not a donation page.

Which version are you using, 115 or 128?

Can you start Thunderbird in Troubleshoot Mode - https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird ?

Chosen Solution

Problem solved, handling error. Thanks MatsF