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No video with supported format and MIME type

  • 1 reply
  • 5 have this problem
  • 67 views
  • Last reply by cor-el

amexia
amexia
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Hi, I get a message "No video with supported format and MIME type" when I try to watch movies on my website : https://www.spiriferminerals.com/product,25270,produkt.html The same movie works on Chrome but not on Firefox. Can you help ? Thanks ! Joanna

Hi, I get a message "No video with supported format and MIME type" when I try to watch movies on my website : https://www.spiriferminerals.com/product,25270,produkt.html The same movie works on Chrome but not on Firefox. Can you help ? Thanks ! Joanna
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cor-el
cor-el
  • Moderator
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This could be a problem with missing HEVC support in Firefox. There is some support in Windows via WMF, but not for Mac/Linux.

  • 1842838 - (hevc) [meta] HEVC (H265) playback related bugs
  • 1889731 - Missing support for HEVC/H265 playback