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Ticket # 158963

Thunderbird Other
James replied
heartattackla
heartattackla

Here is the message response from you all?? However, I cannot seem to find the answer to my question?? Please Help Me. Please let me know if I need to go again in detail of my problem??

Mozilla Support <product-help@firefox.com>

    1. - Please type your reply above this line -## Hello, Thank you for reaching out to us. We’ve received your support request and opened a ticket (158963). We are processing your request. We appreciate our subscribers and will make every effort to get back to you within 2 business days.
Here is the message response from you all?? However, I cannot seem to find the answer to my question?? Please Help Me. Please let me know if I need to go again in detail of my problem?? Mozilla Support <product-help@firefox.com> ##- Please type your reply above this line -## Hello, Thank you for reaching out to us. We’ve received your support request and opened a ticket (158963). We are processing your request. We appreciate our subscribers and will make every effort to get back to you within 2 business days.

Modified by heartattackla

All Replies (2)

david
david
  • Top 10 Contributor

We do not issue support tickets. My guess is you posted your issue to the Mozilla site that supports fee-paid services, not Thunderbird. You need to post your problem again here.

James
James
  • Moderator
  • Top 10 Contributor

Only the subscription based products from Mozilla (Mozilla VPN, MDN Plus, Firefox Relay, Mozilla Monitor Plus) uses a ticket system so you may have posted your question in one of those products by mistake instead of this Thunderbird support forum section.