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Firefox is failing to open site following insert of Username and Password

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  • Last reply by Lot
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Recently Firefox has stopped opening the Australian Super Member Login page following the insert of Username and Password from Roboform (My Password Manager). I do not have the same issue on Chrome or Edge. I have reinstalled Firefox hoping that this might solve the issue. Nothing changed.

I have looked in Settings
Recently Firefox has stopped opening the Australian Super Member Login page following the insert of Username and Password from Roboform (My Password Manager). I do not have the same issue on Chrome or Edge. I have reinstalled Firefox hoping that this might solve the issue. Nothing changed. I have looked in Settings<Privacy and Security and cannot find any mention of the applicable site there. Applicable Site is https://portal.australiansuper.com/login Any clues please.

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Problem solved.

I followed Firefox directions to remove cookies on the belief that there may have been a corrupt cookie.

This solved the problem.