Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird storage

  • 3 replies
  • 0 have this problem
  • Last reply by jwingram

jwingram
jwingram
more options

I recently un-installed an old version of Thunderbird that was showing a vulnerabilty and would not patch itself to the latest version for some reason (old version was in the 60s). I had all mail stored in a non-standard folder on my D drive so that it would be included with my backups. After uninstalling, my non-standard folder is still there. However, the location where Thunderbird was originally installed was removed and that is not included in my backups.

I installed today the newest version of Thunderbird, but I cannot get it to open my old mail. I'm able to login to my accounts, but I need to access the email stored in my non-standard storage file.

I recently un-installed an old version of Thunderbird that was showing a vulnerabilty and would not patch itself to the latest version for some reason (old version was in the 60s). I had all mail stored in a non-standard folder on my D drive so that it would be included with my backups. After uninstalling, my non-standard folder is still there. However, the location where Thunderbird was originally installed was removed and that is not included in my backups. I installed today the newest version of Thunderbird, but I cannot get it to open my old mail. I'm able to login to my accounts, but I need to access the email stored in my non-standard storage file.

Chosen solution

First, let me say that I really appreciate your feedback. This allowed me to select the old folder and now I have everything again.

Thanks again! If you're going to be in Washington, beers and shots are on me!

Read this answer in context 👍 0

All Replies (3)

jwingram
jwingram Question owner
more options

I can restart with a clean install. I just need to be able to make it work with the old location for the files inside my personal folder and outside %APPDATA%.

Modified by jwingram

Helpful?

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Uninstalling should not affect settings or pointing to previous storage locations. Unless you wiped the c: drive.

Start Thunderbird from command line as below to see the profile manager, which will show all the available data profiles. 

 thunderbird.exe -P

Helpful?

jwingram
jwingram Question owner
more options

Chosen Solution

First, let me say that I really appreciate your feedback. This allowed me to select the old folder and now I have everything again.

Thanks again! If you're going to be in Washington, beers and shots are on me!

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.