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Account not saved

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  • Last reply by sfhowes

I created an account TWICE, and with no way to logout, I quit Thunderbird. My account is still nowhere to be found. What to do?

I created an account TWICE, and with no way to logout, I quit Thunderbird. My account is still nowhere to be found. What to do?

All Replies (1)

How did you install TB? If the icon isn't dragged to the Applications folder, the account setup details aren't retained between restarts.

https://support.mozilla.org/en-US/kb/installing-thunderbird-on-mac