Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird Email - HANGS-UP and I get the Spinning Beachball of Death -- constantly

  • 4 replies
  • 0 have this problem
  • Last reply by jb4home

jb4home
jb4home
more options

I am an e-mail packrat.... I have a pop e-mail but keep years and years worth of old e-mails (inbound and outbound) some with big attachments. My backup for the few e-mail accounts I have within my profile is approx 13 gigs. I've moved machines... and currently running Ventura on my imac.

I have to force-quit all the time to get my e-mail working again. It hangs-up.... sometimes will recover... but then... I type a few words or maybe sentences... and back to HANGING-UP again. Sometimes after a Force-Quit... it will behave for awhile. Other times... it takes 4-5-6 force quits in a row to get the program working again. Been having these issues for months... and have taken out all the add-ons etc.... HELP... pulling my hair out! Thanks

I am an e-mail packrat.... I have a pop e-mail but keep years and years worth of old e-mails (inbound and outbound) some with big attachments. My backup for the few e-mail accounts I have within my profile is approx 13 gigs. I've moved machines... and currently running Ventura on my imac. I have to force-quit all the time to get my e-mail working again. It hangs-up.... sometimes will recover... but then... I type a few words or maybe sentences... and back to HANGING-UP again. Sometimes after a Force-Quit... it will behave for awhile. Other times... it takes 4-5-6 force quits in a row to get the program working again. Been having these issues for months... and have taken out all the add-ons etc.... HELP... pulling my hair out! Thanks

All Replies (4)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

115.10.1 should be available on Thursday.

Helpful?

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Until 115.10.1 is available, you can install and use https://archive.mozilla.org/pub/thunderbird/releases/115.9.0/

Helpful?

jb4home
jb4home Question owner
more options

Does NOTHING to help.....same problem. I've always done the updates as soon as possible. I'm not sure if there is a working limit to the amount of stored e-mails... but I'm going crazy using Thunderbird these days.... and would love to switch to ANYTHING.... and keep my profile history.... but not having any luck--FIXING or moving. Is there a way to REBUILD the profile.... 1,000 years ago.... Macs were able to assign more memory to certain programs... do I need to adjust any settings?? Help!!!

Helpful?

jb4home
jb4home Question owner
more options

I also did some additional research.... and DID rebuild my profile with these instructions.... >>>Steps to Rebuild the Global Database Quit Thunderbird. Locate the global-messages-db.sqlite file in your Thunderbird Profile. Delete the global-messages-db.sqlite file.

Did that and still I get the spinning beachball.... Sometimes it's terrible.... and sometimes after multiple restarts... it runs normally for a few minutes, or a bunch of e-mails.... THEN.... terrible again.... So frustrating... taking 5 minutes to write a 10 line e-mail and try to add an attachment!!!

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.