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Error code 400? Cannot connect

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  • 5 have this problem
  • 119 views
  • Last reply by david

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Hi, I cannot get my outgoing connection to work. I have had message that said my incoming was ok but I cannot see any incoming mail, (TB locks up and says do not retry or the like). I have deleted TB and re-installed Ver. 115.8.1 (64 bit). I am using Win 10 on an older desktop. I have no difficulty getting and sending using Google mail account, I can log in and out without any problem. After a new TB install I enter my Name, my email address and Google password. Remember password is checked. I select POP, (a few times imap), incoming says pop3 SSL/TLS and POP.gmail.com For outgoing it says SMTP SSL/TLS and smtp.gmail.com and user name is my Google email address. I click "continue". NEXT; I get the popup showing a busted robot says user name or password not correct. On occasions I have seen the system searching for a password. Ultimately it may say contact supplier or the like. I have been down for 6 weeks and want to get back to TB, help will be appreciated. Bill bill.geneau@gmail.com

Hi, I cannot get my outgoing connection to work. I have had message that said my incoming was ok but I cannot see any incoming mail, (TB locks up and says do not retry or the like). I have deleted TB and re-installed Ver. 115.8.1 (64 bit). I am using Win 10 on an older desktop. I have no difficulty getting and sending using Google mail account, I can log in and out without any problem. After a new TB install I enter my Name, my email address and Google password. Remember password is checked. I select POP, (a few times imap), incoming says pop3 SSL/TLS and POP.gmail.com For outgoing it says SMTP SSL/TLS and smtp.gmail.com and user name is my Google email address. I click "continue". NEXT; I get the popup showing a busted robot says user name or password not correct. On occasions I have seen the system searching for a password. Ultimately it may say contact supplier or the like. I have been down for 6 weeks and want to get back to TB, help will be appreciated. Bill bill.geneau@gmail.com

Chosen solution

Confusing. The title of your post says that you have a 400 error, but the text of your post says you have incorrect password response. Be sure you accept cookies at settings>privacy&security, and I suggest omitting password during setup.

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Chosen Solution

Confusing. The title of your post says that you have a 400 error, but the text of your post says you have incorrect password response. Be sure you accept cookies at settings>privacy&security, and I suggest omitting password during setup.