Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Not getting new mail on Windows 10 side of dual boot (7 & 10).

more options

I have a dual-boot (Windows 7 & 10 - presently defaults to 7) system. I've used and loved Thunderbird as my default mail client on the 7 side. But now I'm using the 10 side more and want Thunderbird on 10 also. So I installed it on 10, but when I get a new email it only goes to the 7 side.

What am I missing or doing wrong?

Thanks!

Jim Clark james_090704@yahoo.com

I have a dual-boot (Windows 7 & 10 - presently defaults to 7) system. I've used and loved Thunderbird as my default mail client on the 7 side. But now I'm using the 10 side more and want Thunderbird on 10 also. So I installed it on 10, but when I get a new email it only goes to the 7 side. What am I missing or doing wrong? Thanks! Jim Clark james_090704@yahoo.com

Chosen solution

Hi David - Thanks so much for your quick reply! Following the general direction of your reply, I disabled AVG Antivirus and that seems to have been the roadblock. Now my task is to get down into the weeds of which AVG setting(s) are different between the two systems--a task I'm comfortable with. But you pointed me in the right direction. THANKS!!

Would you kindly close this ticket.

Thanks again -

Jim Clark

Read this answer in context 👍 0

All Replies (2)

more options

That indicates the settings are different on the two PCs, or you have a VPN or antivirus or firewall setting on one that is not on the other. You would need to provide information on both PCs to get useful suggestions. Thank you.

more options

Chosen Solution

Hi David - Thanks so much for your quick reply! Following the general direction of your reply, I disabled AVG Antivirus and that seems to have been the roadblock. Now my task is to get down into the weeds of which AVG setting(s) are different between the two systems--a task I'm comfortable with. But you pointed me in the right direction. THANKS!!

Would you kindly close this ticket.

Thanks again -

Jim Clark