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mail in windows is blank after viewing in linux

  • 3 replies
  • 2 have this problem
  • 6 views
  • Last reply by kenpile

kenpile
kenpile
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I have been running Thunderbird for years on Windows 7 ( currently version 38.6 ). Yesterday I downloaded the latest Linux version of Thunderbird for my Ubuntu 14.04 dual boot installation.

I pointed the Linux Thunderbird at the Windows Thunderbird mail directories.

I used the Linux Thunderbird.

When I re booted to Windows and looked at the mail, the headers were there but I can't see the text in the body of the text. Can you tell me how to fix this please

I have been running Thunderbird for years on Windows 7 ( currently version 38.6 ). Yesterday I downloaded the latest Linux version of Thunderbird for my Ubuntu 14.04 dual boot installation. I pointed the Linux Thunderbird at the Windows Thunderbird mail directories. I used the Linux Thunderbird. When I re booted to Windows and looked at the mail, the headers were there but I can't see the text in the body of the text. Can you tell me how to fix this please

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PS did you read through this article when you set up Thunderbird to work across Windows and Ubuntu? http://kb.mozillazine.org/Sharing_a_profile_between_Windows_and_Linux There are important issues about file system compatibility. Also (at the end) it mentions a problem that can arise when Windows hibernates rather than shuts down properly.

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amanchesterman
amanchesterman
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Does this apply to all your mail folders? Or only the folders you opened in Linux? It's possible that by opening them in Linux, and especially if you made changes, you might have corrupted the folder indexes: that's a common cause of blank messages. Other possible causes, and remedies, are suggested here: http://kb.mozillazine.org/Disappearing_mail

amanchesterman
amanchesterman
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Chosen Solution

PS did you read through this article when you set up Thunderbird to work across Windows and Ubuntu? http://kb.mozillazine.org/Sharing_a_profile_between_Windows_and_Linux There are important issues about file system compatibility. Also (at the end) it mentions a problem that can arise when Windows hibernates rather than shuts down properly.

kenpile
kenpile Question owner
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Sorry for the very late reply and thank you for your help.

I had read the article and followed it through so all was well for a while.

I think my problems started when I ran Thunderbird in Linux and the Windoze partition containing the mail folders was not mounted at the time ( it's mounted at boot now to prevent this happening again ). I suspect I didn't follow the instructions properly on the second set up after this.

I still have some corrupted mail but I have learned a lesson :-)

Modified by kenpile