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Thunderbird is already running, but is not responding. To use Thunderbird, you must first close the existing Thunderbird process, restart your device, or use a different profile.

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  • 2 have this problem
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  • Last reply by firefoxeric

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when clicking an email link this is shown

"Thunderbird is already running, but is not responding. To use Thunderbird, you must first close the existing Thunderbird process, restart your device, or use a different profile."

How do I make Thunderbird instead open a new email?

This is on Fedora

when clicking an email link this is shown "Thunderbird is already running, but is not responding. To use Thunderbird, you must first close the existing Thunderbird process, restart your device, or use a different profile." How do I make Thunderbird instead open a new email? This is on Fedora

Chosen solution

should I do a `sudo killall thunderbird` before clicking an email link?

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Chosen Solution

should I do a `sudo killall thunderbird` before clicking an email link?

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I don't understand. Is this a bug? In Fedora? In the web page coding? It seems to be a new problem. I've used mailto links in the past without this.

Using 115.8.1 (64-bit) on Fedora 39 and FF 124.0.1 (64 bit)

Modified by firefoxeric

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Hello? Is there an answer out there for my issue?

As nearly as I can tell, I have the correct default app settings in both Firefox and Fedora. In any case, the problem is that Thunderbird doesn't seem to respond properly to 'mailto' rather than mailto now knowing what mail client to use.

So why can't I use mailto with Thunderbird without first shutting down the open instance of Thunderbird? There seems to be lots online about Thunderbird not having shut down properly, but that's not the problem here.

Thanks.

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