Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Emails in local folders located by search will not show body when selected

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by Matt

more options

Hi SInce upgrading my Thunderbird to the latest version, I cannot show the full body of search results which are in the local folders. When I select a specific email on a date shown tries to display the body but the screen is completely empty. If I browse the same local folders I can view bodies perfectly. The workaround I am using is to note the date of the emails I've found from the search and then find them individually by browsing the folder contents.

Hi SInce upgrading my Thunderbird to the latest version, I cannot show the full body of search results which are in the local folders. When I select a specific email on a date shown tries to display the body but the screen is completely empty. If I browse the same local folders I can view bodies perfectly. The workaround I am using is to note the date of the emails I've found from the search and then find them individually by browsing the folder contents.

All Replies (1)

more options

Try rebuilding the search database. It sounds like what it thinks is reality, and what actually is, are two different things. https://support.mozilla.org/en-US/kb/rebuilding-global-database

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.