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Thunderbird 102.15.1 Hotmail account login failed

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  • 2 have this problem
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  • Last reply by Dagar7

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Thunderbird 102.15.1 had been working perfectly for years until today. Popup message "login to server imap-mail.outlook.com with username XXXXXX@hotmail.com failed". Hit Retry, no good, selected "Enter New Password" and entered the original password but that also failed with same message. Login to Outlook on web with original password still works. I don't want to change the password, as it is also for my Microsoft Account. Settings follow: Server Type: IMAP Mail Server Server Name: imap-mail.outlook.com, Port 993 Outgoing Server (SMTP): Microsoft Live Hotmail - smtp-mail.outlook.com The other email account, xxxxx@charter.net works properly I have been monitoring problem reports and dissatisfaction with formatting on new version 115, and do not want to upgrade from 102.15.1 until users seem happier with 115. Please advise how to get Thunderbird to accept/use my Hotmail password.

Thunderbird 102.15.1 had been working perfectly for years until today. Popup message "login to server imap-mail.outlook.com with username XXXXXX@hotmail.com failed". Hit Retry, no good, selected "Enter New Password" and entered the original password but that also failed with same message. Login to Outlook on web with original password still works. I don't want to change the password, as it is also for my Microsoft Account. Settings follow: Server Type: IMAP Mail Server Server Name: imap-mail.outlook.com, Port 993 Outgoing Server (SMTP): Microsoft Live Hotmail - smtp-mail.outlook.com The other email account, xxxxx@charter.net works properly I have been monitoring problem reports and dissatisfaction with formatting on new version 115, and do not want to upgrade from 102.15.1 until users seem happier with 115. Please advise how to get Thunderbird to accept/use my Hotmail password.

Chosen solution

Is the authentication set to OAuth2? Here is a working setup:

https://support.mozilla.org/en-US/questions/1417298#answer-1588949

Remove all entries from Saved Passwords in Settings, restart TB, enter the account password in the OAuth window to allow TB access. Cookies must be accepted in TB Settings.

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Chosen Solution

Is the authentication set to OAuth2? Here is a working setup:

https://support.mozilla.org/en-US/questions/1417298#answer-1588949

Remove all entries from Saved Passwords in Settings, restart TB, enter the account password in the OAuth window to allow TB access. Cookies must be accepted in TB Settings.

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@sfhowes Thank you. Your screenshots and information was perfect. Working well now

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