Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Some folders (e.g. 'All Mail on ebailey@phillipslaw.net') cannot be compacted because there is not enough free disk space. Please delete some files and try again.

  • 5 replies
  • 1 has this problem
  • 24 views
  • Last reply by Wayne Mery

more options

Everytime I open thunderbird it gives me this message 3 or 4 times: Some folders (e.g. 'All Mail on ebailey@phillipslaw.net') cannot be compacted because there is not enough free disk space. Please delete some files and try again. I have deleted thousands of emails and it still sends this message

Everytime I open thunderbird it gives me this message 3 or 4 times: Some folders (e.g. 'All Mail on ebailey@phillipslaw.net') cannot be compacted because there is not enough free disk space. Please delete some files and try again. I have deleted thousands of emails and it still sends this message

Modified by Elizabeth Bailey

All Replies (5)

more options

Hello there We have read the message. We try to help.


Can you send me a screenshot of the message?

antivirus software can sometimes disrupt the cooperation of both, what then happens is that slowness occurs or problems arise. Shut down monitoring or the security software if that is possible.


https://support.mozilla.org/en-US/kb/compacting-folders-potential-complications

How is the diskspace from the computer

Is there still enough space on the hard drive of your computers?

If you have added a limit on your PC for this, please check this as well.


Greetings Firefox volunteer.

Modified by Googlethunderbird

Helpful?

more options

Modified by Googlethunderbird

Helpful?

more options

Hello there

what I mean is to check your hard drive where you keep your profile folder to see if this hard drive is still okay.

Transfer the profile map to a another place to check if it s still intact.

is your profile folder still okay? Send me a message after that. If possible.


Greetings Firefox volunteer

Modified by Googlethunderbird

Helpful?

more options

Elizabeth

Did you solve your problem?

Helpful?

more options

Compact is being rewritten for version 128, coming out this summer. If you have trouble with that version, then please post a new support topic.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.