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strange behavior

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  • Last reply by Matt

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I run Thunderbird on my MacBook Pro and have it process several accounts. One of those accounts has developed a strange problem. Every time it checks the server for messages it downloads a message - the same message every time. It has been doing this for several days. If I check this account from another device I will see (and download) new messages. But the new messages do not show up in this account. I stopped and started Thunderbird - problem persists. I shut down and rebooted the laptop - problem persists. I upgraded to newest version - problem persists. Any ideas what causes this? And even more important a suggestion of how to resolve this?


edit -----------

After posting the question I looked at several other posts which presented similar type issues. One suggested going to the account in webmail, finding the oldest message, delete that message, and the problem resolves. I did that, used webmail, deleted the oldest message, now the account works as expected. Done know what caused it but glad that it is now working again.

I run Thunderbird on my MacBook Pro and have it process several accounts. One of those accounts has developed a strange problem. Every time it checks the server for messages it downloads a message - the same message every time. It has been doing this for several days. If I check this account from another device I will see (and download) new messages. But the new messages do not show up in this account. I stopped and started Thunderbird - problem persists. I shut down and rebooted the laptop - problem persists. I upgraded to newest version - problem persists. Any ideas what causes this? And even more important a suggestion of how to resolve this? ------------ edit ----------- After posting the question I looked at several other posts which presented similar type issues. One suggested going to the account in webmail, finding the oldest message, delete that message, and the problem resolves. I did that, used webmail, deleted the oldest message, now the account works as expected. Done know what caused it but glad that it is now working again.

Modified by rcbnetworking

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Ohh, I would guess exactly the same issue hat has plagued antivirus users,especially Nortons, for around a decade. In the case of POP mail accounts the antivirus silently drops into a coma when it encounters a malformed email and you get the same one, or even half a dozen emails that the server offers before it gets to the one that makes the A/V and the connection die. Next time you get the same ones, because the connection just died without completing the download of emails for the account and the cycle repeats ad nauseam.

The advice is usually given to delete the oldest email in the spam folder, or if you delete your mail the oldest, because folks for some reason do not react well to being told their antivirus is dodgy. You can also disable the antivirus and just get the mail. Either works as well as the other.