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Import/export problem to a new computer

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  • Last reply by Matt

Hookings
Hookings
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I have a 39 gig profile folder on a win7 computer and have copied it to a hard drive Trying to import to a win11 computer by importing from profile folder. Before anything moves I get an unexpected error with no explanation Don’t know if I need to try a little at a time or if that even matters

I have a 39 gig profile folder on a win7 computer and have copied it to a hard drive Trying to import to a win11 computer by importing from profile folder. Before anything moves I get an unexpected error with no explanation Don’t know if I need to try a little at a time or if that even matters

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Matt
Matt
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My person view is the profile import and export is fundamentally broken. It languished for a whole year preferenced off because they chose a zip library that could only zip files of 2Gb and few have a profile that small any longer with 15Gb gmail accounts proliferating. Even if it works as they intend you don't get any of the passwords or certificates the old way of copy and paste delivered.

My recommendation is open your new Thunderbird, open the troubleshooting information on the help menu an click the show profile button. Close Thunderbird Take your old profile folder contents and paste it into the new profile folder Restart Thunderbird and everything should be good.

Modified by Matt