Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Upgrade to 115.4.1 / hyperlinks within emails no longer open.

  • 3 replies
  • 2 have this problem
  • 3 views
  • Last reply by Matt

Joe Mathews
Joe Mathews
more options

I received the latest update to v. 115.4.1 and after admiring the new look, I discovered that I could not open any type of hyperlink within an email. Right-clicking and selecting 'open in browser' fails to open the link as well. This was never an issue until this update. I am on a Win 11 desktop with Chrome set as my default browser. Please advise - I love this tool!

I received the latest update to v. 115.4.1 and after admiring the new look, I discovered that I could not open any type of hyperlink within an email. Right-clicking and selecting 'open in browser' fails to open the link as well. This was never an issue until this update. I am on a Win 11 desktop with Chrome set as my default browser. Please advise - I love this tool!

Chosen solution

Generally the issue is software firewalls when hyperlinks stop working post update.

Read this answer in context 👍 1

All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

Generally the issue is software firewalls when hyperlinks stop working post update.

Joe Mathews
Joe Mathews Question owner
more options

Matt - thanks for the quick response. The Norton 'smart firewall' needs to get a little smarter. I disabled it, opened Tbird and all links worked. I reenabled the 'smart firewall' and it suddenly 'got smarter' and allowed Tbird to function as expected.

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Sadly I can not even add a new account to Thunderbird with Norton installed without disabling "features" including SONAR, what ever that is. The whole product suffers from the not so smart issue.