Saved TABS dissapear
I'm not sure that I can get any help with my problem but I need to try. Always after a format of my PC when I reinstall new windows and log in to my Mozilla account my saved tabs come back with my account. This time it didn't happen. Can I get any data restoration or something like that? I formatted my PC on November 21. Can I somehow get them back from one day before?
All Replies (1)
Thank you for your question about the Firefox Sync service.
It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.
If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.
If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.