Thunderbird is hangs every time I try to add a hyperlink (win10)
Thunderbird (Windows, 115.3.2) is crashing every time I try to add a hyperlink. The message that I'm working on freezes and I cannot close it except using the Task Manager. I would like to simply install the previous version, but I can't seem to find that. I have tried re-installing 115.3.2 to no effect.
Modified by Wayne Mery
All Replies (4)
- Please start *Windows* in safe mode with networking enabled https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode
- Still in Windows safe mode, start Thunderbird in Troubleshoot mode https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird
Does problem go away?
Richard, thanks for posting.
Several solutions are listed at https://www.nucleustechnologies.com/blog/hyperlinks-in-messages-are-not-working-in-thunderbird/#:~:text=Sometimes,%20you%20might%20face%20this,launching%20Thunderbird%20in%20Safe%20mode
Which one did you use?
It's been a while, but I'm pretty sure it was the steps under "Check for an incorrect preference" at https://www.nucleustechnologies.com/blog/hyperlinks-in-messages-are-not-working-in-thunderbird/#:~:text=Sometimes,%20you%20might%20face%20this,launching%20Thunderbird%20in%20Safe%20mode "