Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

no column headings shown in TB NONE!!!

  • 8 replies
  • 8 have this problem
  • 104 views
  • Last reply by Barry Hecht

more options

tell me how to get column headings back

tell me how to get column headings back

Chosen solution

I finally uninstalled TB and reinstalled it and that restored the column headings when nothing else worked. Thx for all the suggestions.

Read this answer in context 👍 0

All Replies (8)

more options

Yours is the first I've heard report this - consider yourself unique.

A. Collect some data please - shut down Thunderbird, start it up, click in the message list, open error console (ctrl+shift+J), have "Errors" and "Warnings" visible only, right+click in the error list and pick "save all messages to file".

B. Do Help > Troubleshoot Mode - does the problem go away?

more options

no that didn't change anything

more options

how do I send in the error file you asked me to create?

more options
more options

Chosen Solution

I finally uninstalled TB and reinstalled it and that restored the column headings when nothing else worked. Thx for all the suggestions.

more options

You can email the console error log to me please wayne@thunderbird.net

more options

I have the same problem. No column headings. The information that IS displayed is unusable to me. No correspondent or "from" column, only other column, 90% of width, is the subject and first line of the message. Very hard to use. Ronk uninstalled TB, and reinstalled to fix the problem. I am afraid to do this because I fear that when I re-install TB, I will need to reinstall every e-mail account (I have about 8), redo and replace all the settings. Should I worry about this. I know if I just got the headings back, and could edit the headings and solve all of my other related questions. I was advised by my guru, in response to a different problem, to delete my e-mail account, and reinstall. It solved my problem, but I had to re-establish my settings. But that was for only one e-mail account; how much worse for eight accounts.

more options

Here is a screenshot for the question on "no columns."