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Connection a gmail account

  • 4 replies
  • 1 has this problem
  • 40 views
  • Last reply by him512

Heather Domoney
Heather Domoney
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I am trying to connect a gmail account to Thunderbird..... but i keep getting this error message ...400. That’s an error.

The server cannot process the request because it is malformed. It should not be retried. That’s all we know. I believe all setting are correct and my password for the gmail account is the same as my google account spent many hours on this lol

I am trying to connect a gmail account to Thunderbird..... but i keep getting this error message ...400. That’s an error. The server cannot process the request because it is malformed. It should not be retried. That’s all we know. I believe all setting are correct and my password for the gmail account is the same as my google account spent many hours on this lol

All Replies (4)

david
david
  • Top 10 Contributor
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Please share your server settings. I have also found that I have better success with gmail setups by omitting the password during the setup process.

Heather Domoney
Heather Domoney Question owner
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Just tried by omitting the password... same error message. 

server settings.... Incoming..... port 993.. SSL/TLS... OAuth2

Outgoing....... Port 465.... SSL/TLS....OAuth2

I have the same password for both google and gmail now ....

Heather Domoney
Heather Domoney Question owner
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I tried without the password but got the same error message.... have cleared cache .... re logged in etc.... still no luck. I would have thought that it would be such an easy thing to do to add another account.... the set up is so straight forward

him512
him512
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I fixed this with a clue from https://support.mozilla.org/en-US/kb/thunderbird-and-gmail I did the things below, retried the Add Mail Account, and voila!

Enable cookies in Thunderbird: Click the menu button and click Settings, which opens in a new tab. Select Privacy & Security. Under Web Content section, select checkbox Accept cookies from sites.

You may need to set an exception: Click Exceptions… button. Add an exception for https://accounts.google.com Click Allow. Click Save Changes.