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Amazon 1-click purchase not working

  • 2 replies
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  • 6 views
  • Last reply by mlinfinite

mlinfinite
mlinfinite
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The problem is on Amazon website when using 1-click to purchase digital books. I keep getting "An error occurred when we tried to process your request. " (see attached pic) when I click on the 1-click button. After checking my settings in Amazon and Firefox and retrying several times and still get the same error. I switched to a different browser app (Adblock browser app) and had no issues with the purchase. So, I figured it's for to be something in Firefox's code.

The problem is on Amazon website when using 1-click to purchase digital books. I keep getting "An error occurred when we tried to process your request. " (see attached pic) when I click on the 1-click button. After checking my settings in Amazon and Firefox and retrying several times and still get the same error. I switched to a different browser app (Adblock browser app) and had no issues with the purchase. So, I figured it's for to be something in Firefox's code.
Attached screenshots

All Replies (2)

Paul
Paul
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Hi

Do you have any add-ons installed in Firefox for Android?

What level of enhanced tracking protection do you have set?

mlinfinite
mlinfinite Question owner
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@Paul Do you have any add-ons installed in Firefox for Android? >>> I was not aware that there are add-ons for Firefox for Androids, so the answer is no.

What level of enhanced tracking protection do you have set? >>> I didn't change the original setting for enhanced tracking, so it's set for standard.