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sent folder empty after update to v150.2.1

  • 2 replies
  • 2 have this problem
  • 2 views
  • Last reply by fivish

fivish
fivish
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sent folder empty after update to v150.x after this update the profile dropped in size by over a half! thousands of emails deleted. how do i get them back?

sent folder empty after update to v150.x after this update the profile dropped in size by over a half! thousands of emails deleted. how do i get them back?

All Replies (2)

Wayne Mery
Wayne Mery
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  • Top 10 Contributor
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Can you recheck your version? We have a version 102.15.1 and a version 115.2.x. There is no v150.x.

Also, what tool are you using to determine your profile size?

fivish
fivish Question owner
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Typo, 115. My Sent folder had 1500 emails but after the update to 115 it was empty. I tried importing from a backup Profile but the import failed. A red bar showed refering to the error consul. I am on windows 10. My wife on windows 11 did the update and her sent folder is intact. Is this a windows 10 issue?