Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

lock and unlock on my email

  • 1 reply
  • 0 have this problem
  • 16 views
  • Last reply by Paul

Elaine Stewart
Elaine Stewart
more options

I am seeing a locked Firefox when I am using my email. I am unable to remove it or unlock it. I cannot use auto fill now ..on my android phone while using my email. I don't understand Mozilla configure!!! Phone is [telephone number] Email.. [email address] Please help.

I am seeing a locked Firefox when I am using my email. I am unable to remove it or unlock it. I cannot use auto fill now ..on my android phone while using my email. I don't understand Mozilla configure!!! Phone is [telephone number] Email.. [email address] Please help.

Modified by Paul

All Replies (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi Elaine

I have removed your email address and telephone number from your question for your privacy and security as this is an open forum.

Where are you seeing this "lock"? Are you trying to access your saved user credentials and passwords in Firefox for Android?