Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How can I create a "Receive Only" account?

  • 5 replies
  • 0 have this problem
  • 46 views
  • Last reply by Terry W

more options

I have an email account where I receive vital automated reports. However, I never should be sending email using this account. Inadvertently, I will be looking at this inbox and click on WRITE to send an email from my regular account. The "from" address is picked up from the identity associated with this account and the recipient is very confused.

It looks like there is no way to delete all identities for an account. So is there any way to set up a 'Receive Only' account that cannot be used to send from?

I have an email account where I receive vital automated reports. However, I never should be sending email using this account. Inadvertently, I will be looking at this inbox and click on WRITE to send an email from my regular account. The "from" address is picked up from the identity associated with this account and the recipient is very confused. It looks like there is no way to delete all identities for an account. So is there any way to set up a 'Receive Only' account that cannot be used to send from?

Chosen solution

You could access the receiving account in webmail and have all mail forwarded to the account that is in TB and can send mail. Or, have the TB account collect mail from the receiving account, in the TB account's webmail settings. That way, you don't need to have the receiving account set up in TB. But to keep that account's mail separate, create a filter for the other account that moves incoming mail for the receiving account to its own folder.

Read this answer in context 👍 0

All Replies (5)

more options

Are you actually sending from that account? If so, you could remove email address from associated SMTP server setup to force an error if you attempt to write from the account. It's dirty, but it's a simple way to prevent its use.

more options

Chosen Solution

You could access the receiving account in webmail and have all mail forwarded to the account that is in TB and can send mail. Or, have the TB account collect mail from the receiving account, in the TB account's webmail settings. That way, you don't need to have the receiving account set up in TB. But to keep that account's mail separate, create a filter for the other account that moves incoming mail for the receiving account to its own folder.

more options

Ended up deleting the reports account from TB and setting it up to forward to my regular account where I filter it into a folder. Not optimal, but it works. Still don't understand why I can't remove that address from my identities which are used when composing new email. Feature request!

more options

Identities are defined for an account, and can be deleted or edited by clicking Manage Identities... after selecting the account in the left pane of Account Settings.

more options

But you can't delete the last one!