Thunderbird 115 freezes at start
Hi Community, i wanted to ask wether it normal that Thunderbird 115 needs 60 seconds to load the interface? When it starts it shows my personalised theme and an empty space for a whole minute. (i measured it)
Directly after installation everything was fine. But now i have set up my acconts and rearranged some buttons. Is there maybe a problem with Exchange synchronisation on startup? Both of my accounts are provided by Exchange servers.
Greetings ffproblems
All Replies (5)
It's not uncommon for Thunderbird to take a bit longer to start up, especially if you've personalized your theme and set up multiple accounts. Exchange synchronization might also be a factor. You could try disabling Exchange sync temporarily to see if it improves startup time. Also, clearing out any unnecessary add-ons or extensions could help speed things up. If the issue persists, you might want to optimize your Thunderbird profile or even consider compacting your folders. Give these steps a shot and see if it makes a difference.
Chosen Solution
Actually, 60 seconds should not be necessary under almost any circumstances.
In addition to what suram080 has mentioned ...
Start *Windows'* safe mode with networking enabled - win10 https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode
Still In Windows safe mode, start thunderbird in safe mode - https://support.mozilla.org/kb/safe-mode-thunderbird
Does problem go away?
- If no, then cause is either: bug in Thunderbird, something (eg a setting, file or folder) in your Thunderbird profile, or your mail provider. Please post into topic the contents of Help | Troubleshooting | copy text to clipboard
- If yes, the problem is gone, then (still in Windows safe mode) ... start Thunderbird normally
-- If problem is still gone, then cause is likely a program loaded during windows startup. Possibilities include: antivirus software (AV), virus/malware, background downloads such as Windows or other program updates, to name a few. For AV information see https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues
-- If problem is not gone, then cause is likely a Thunderbird add-on - eliminate them by disabling add-ons one at a time in Tools | add-ons | extensions and restart Thunderbird after disabling (if you have many add-ons, try disabling half of them at a time)
- If results are unclear ... possibilities include temporary conditions such as contention from other running programs, downloads related to windows update, ...
Please let us know your findings.
Ok thanks. I found the fix. I only had one addon installed. It was "Outlook Address Book Enabler" (despite it not functioning).
https://addons.thunderbird.net/en-US/thunderbird/addon/outlook-address-book-enabler/
When it was deactivated Thunderbird started instantly.
Mhm. I guess it's a Microsoft thing. The calendar is already completely locked (without making it a public link). Maybe i'll move to another provider in the near future ^^'.
[Edit] It seems that only one answer can be marked for solution. I will chose the one that helped me through its linguistic formulation and structure. But content wise the other one could also be the solution.
Modified by ffproblems
115.3.1 (64-bit) on Win10 Taking over a minute to start up. MOT Add-On relare . I have booted windows in Safe Mode and it took even longer.
Is it possible to Roll Back to the previous v115 ? I often wish to refer to my email saves and this Delay is most tedious to say the least.
Kozmyk said
115.3.1 (64-bit) on Win10 Taking over a minute to start up. MOT Add-On relare .
The current topic is marked solved, so you have a different problem and should be posting in your own topic.
Please post a new topic with additional information, such as
- Did this happen with 115.3.0?
- What is "MOT Add-On relare" ?