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ungrouping messages

  • 2 replies
  • 2 have this problem
  • 132 views
  • Last reply by rjdegraff

rjdegraff
rjdegraff
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I have a folder containing messages sent to/from a company (two different contacts). When I go to that folder I want to be able to see the individual messages. Instead, I see them by conversation (each item summarizes multiple messages). That's not how I want to see them. This changed very recently from the default of individual messages and I don't know how or why. How do I reset this please?

I have a folder containing messages sent to/from a company (two different contacts). When I go to that folder I want to be able to see the individual messages. Instead, I see them by conversation (each item summarizes multiple messages). That's not how I want to see them. This changed very recently from the default of individual messages and I don't know how or why. How do I reset this please?

Chosen solution

That fixed it. Thanks.

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All Replies (2)

christ1
christ1
  • Top 25 Contributor
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See https://support.mozilla.org/kb/message-threading-thunderbird

rjdegraff
rjdegraff Question owner
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Chosen Solution

That fixed it. Thanks.