Archives in most accounts missing!!!
Hi; I noticed today that many years of archived emails have disappeared in all but 1 account(yahoo). The only years still there are 2020 and 2021 in 5 different accounts. 5 yrs in 1 account and complete 24 yrs in yahoo account. These accounts archives that disappeared are not stored on the mail server but locally. What has happened??? Can I get them back? How do I stop this from happening?
All Replies (6)
After over 25yrs I switched to BetterBird and solved the issues this newest Ver 115.01 of Tbird caused.
Hi newdino Sorry to hear you had to switch. If you still want to troubleshoot Thunderbird: Please try troubleshoot mode: https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird
If that doesn't help: Please provide the following troubleshooting details to help us help you:
- let us know your email provider (unlikely to cause the problem but stranger things have happened) e.g. gmail,
- let us know what operating system e.g. macOS Ventura, Windows 11, Ubuntu 22.04
- let us know what 3rd party software like add-ons, anti-virus or firewalls you are using (and please try disabling them and see if that helps)
I believe they were still there, just not being displayed. 115.1.0 hopefully will have the fix.
Yes they are still there. I switched to BetterBird and everything now works as it should. It's a shame, I have been using Tbird since ver 0.87. This latest so called upgrade is the worst in over 25 yrs.
So I suspect your issue will be resolved in 115.1.0.
Don't be a stranger. If you had other issues, please report them.
We believe this is fixed in: bug 184637: v115 fails to subscribe Imap subfolders at folder hierarchy-depth > 2; v <=102 works OK
This fix will be part of 115.1 which will be out the week of August 7th if things go as planned.