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Firefox Android App is broken.

  • 4 replies
  • 6 have this problem
  • 47 views
  • Last reply by Paul

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The app is broken. I can't access any websites, not even the support website on the Android App. It's grayed out and doesn't load. See pictures.

The app is broken. I can't access any websites, not even the support website on the Android App. It's grayed out and doesn't load. See pictures.
Attached screenshots

All Replies (4)

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Hi

What version number of Firefox for Android is currently installed on your Android device?

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Paul said

Hi What version number of Firefox for Android is currently installed on your Android device?

It's version 114.1.1

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Hi

We have recently released version 114.2 of Firefox for Android. Does this fix the issue that you are experiencing?

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Hi

Thank you for your patience while we have been working to look into and resolve this issue.

Please look out for an update from the Google Play store for Firefox for Android version 115.0.1 that we believe should resolve the issue that you have been experiencing. If you see any further issues similar to this, please reply here and we can look into this further for you.