email error
People I email say, when they reply to my email, they get a non deliverable reply, even though I receive their reply. I have my email linked to my Gmail so I can see my Thunderbird emails on my cell phone. Is there a setting I need to change to get this to stop? Lisa
Chosen solution
Follow up: When I contacted our carrier I was told that a SPF record is now required and he set it up for our account. I tested it and it works. Thank you again for your help!
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Try sending message to yourself and reply and then see what the error message is. That should be helpful.
I sent a message from my Thunderbird email to my Gmail and received this message in my Gmail spam box. Would you please decipher what it means?
From: Mail Delivery System <Mailer-Daemon@semfq02.mfg.siteprotect.com> Date: Wed, May 24, 2023, 5:50 PM Subject: Mail delivery failed: returning message to sender To: <lisa@iti-mt.com>
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:
sellmydrumz@gmail.com host gmail-smtp-in.l.google.com [142.250.27.26] SMTP error from remote mail server after pipelined end of data: 550-5.7.26 This mail is unauthenticated, which poses a security risk to the 550-5.7.26 sender and Gmail users, and has been blocked. The sender must 550-5.7.26 authenticate with at least one of SPF or DKIM. For this message, 550-5.7.26 DKIM checks did not pass and SPF check for [iti-mt.com] did not pass 550-5.7.26 with ip: [64.26.60.183]. The sender should visit 550-5.7.26 https://support.google.com/mail/answer/81126#authentication for 550 5.7.26 instructions on setting up authentication. hq37-20020a1709073f2500b00965e4bf42e1si84897ejc.351 - gsmtp
Google is suspicious due to incomplete security settings by your email host server. I encourage you to pass this information on to your email host for review. If they say nothing's wrong, remind them that Google disagrees. We have seen several similar posts, so it appears that Google has increased its security checking on email.
Thank you David! Your right this is just recently come to my attention so it must be an update. I will contact my carrier with my issue.
Lisa
You are very welcome.
Chosen Solution
Follow up: When I contacted our carrier I was told that a SPF record is now required and he set it up for our account. I tested it and it works. Thank you again for your help!
- ) You're welcome. I'm glad it's fixed.