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Getting connected with comcast

  • 3 replies
  • 0 have this problem
  • 26 views
  • Last reply by gnome99

fforie
fforie

I can't get past the setup page. I know the email address and password are correct because I logged out of comcast and was able to log back in - so it must be the 'your full name' block that's holding things up. I tried several variations and my comcast id but, no dice.

What am I missing?

I can't get past the setup page. I know the email address and password are correct because I logged out of comcast and was able to log back in - so it must be the 'your full name' block that's holding things up. I tried several variations and my comcast id but, no dice. What am I missing?
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Chosen solution

Have you enabled 3rd-party access, in your Comcast settings?

https://www.xfinity.com/support/articles/email-client-programs-with-xfinity-email

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All Replies (3)

sfhowes
sfhowes
  • Top 25 Contributor

Chosen Solution

Have you enabled 3rd-party access, in your Comcast settings?

https://www.xfinity.com/support/articles/email-client-programs-with-xfinity-email

fforie
fforie Question owner

I didn't know about that. I'll check it out. Thanks!

gnome99
gnome99

3rd party access is checked for "OK".

I have a secondary email address... and that seems to always be OK for sending with the same smtp port/security settings.