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updated firefox and now mcaffee is grabbing the computer, cannot go to sites and unable to sign into ebay and work related site.. We are on a mac with latest IOS.

  • 2 replies
  • 1 has this problem
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  • Last reply by pmono7690

pmono7690
pmono7690

was McAffee included in the latest download? it only showed up then. How can we get it out of Firefox.

was McAffee included in the latest download? it only showed up then. How can we get it out of Firefox.

Chosen solution

Disable McAfee temporarily by clicking on the McAfee icon in the menu bar and selecting "Pause Protection" or "Turn Off". Clear Firefox cache and cookies by selecting "Clear Data" in the "Privacy & Security" settings. Reset Firefox settings to their default state by selecting "Refresh Firefox" in the troubleshooting information.

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All Replies (2)

AzZA
AzZA

Chosen Solution

Disable McAfee temporarily by clicking on the McAfee icon in the menu bar and selecting "Pause Protection" or "Turn Off". Clear Firefox cache and cookies by selecting "Clear Data" in the "Privacy & Security" settings. Reset Firefox settings to their default state by selecting "Refresh Firefox" in the troubleshooting information.

pmono7690
pmono7690 Question owner

Thank you so much for share your expertise!

There was no mcaffee icon but clearing catche and cookies did the trick!.

We have used Firefox for years and this was a first for us!

Many Thanks

Pamm and Dan