Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thunderbird Beta Question - Bug or Setting?

  • 1 reply
  • 0 have this problem
  • 9 views
  • Last reply by Matt

Michael McCain
Michael McCain
more options

I didn't see a Thunderbird Beta forum, so please point me to the right place if this isn't correct.

I am currently running TB Beta 112b5 on two machines right now. After the update a weird thing happened to my "Favorite Folders" Section. One of the machines was fine. The other ended up adding an account folder for one of my e-mail accounts. There was no option to "remove" it like normal Favorite Folders.

I couldn't find any setting to remove it and even looked in Config Editor. I removed the account completely and, yes, it removed the Favorite Folders entry. However, the minute I added the account back, it returned.

The only fix I found was to copy the profile from the other machine over, delete the current profile, and replace it. That worked.

Is this a bug in the beta that just happened to manifest on one machine and not the other, or is there a Favorites Folder setting I missed that somehow added the account folder rather than an individual folder/subfolder? Thanks.

I didn't see a Thunderbird Beta forum, so please point me to the right place if this isn't correct. I am currently running TB Beta 112b5 on two machines right now. After the update a weird thing happened to my "Favorite Folders" Section. One of the machines was fine. The other ended up adding an account folder for one of my e-mail accounts. There was no option to "remove" it like normal Favorite Folders. I couldn't find any setting to remove it and even looked in Config Editor. I removed the account completely and, yes, it removed the Favorite Folders entry. However, the minute I added the account back, it returned. The only fix I found was to copy the profile from the other machine over, delete the current profile, and replace it. That worked. Is this a bug in the beta that just happened to manifest on one machine and not the other, or is there a Favorites Folder setting I missed that somehow added the account folder rather than an individual folder/subfolder? Thanks.

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Michael McCain said
I didn't see a Thunderbird Beta forum, so please point me to the right place if this isn't correct.

https://thunderbird.topicbox.com/groups/beta

I am currently running TB Beta 112b5 on two machines right now. After the update a weird thing happened to my "Favorite Folders" Section. One of the machines was fine. The other ended up adding an account folder for one of my e-mail accounts. There was no option to "remove" it like normal Favorite Folders. I couldn't find any setting to remove it and even looked in Config Editor. I removed the account completely and, yes, it removed the Favorite Folders entry. However, the minute I added the account back, it returned. The only fix I found was to copy the profile from the other machine over, delete the current profile, and replace it. That worked. Is this a bug in the beta that just happened to manifest on one machine and not the other, or is there a Favorites Folder setting I missed that somehow added the account folder rather than an individual folder/subfolder? Thanks.

I am not seeing anything in the Bugzilla bug tracker, anything on the beta list. I suggest you try on the beta list and see if anyone there has something to offer.