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sub folders all gone after update last week approx 17 May 2023

  • 1 reply
  • 2 have this problem
  • 8 views
  • Last reply by sfhowes

mledg
mledg
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Hi, after the recent update, all of my sub folders have disappeared! I have countless emails, receipts etc saved in those files. Where can I find them please ?? Melanie

Hi, after the recent update, all of my sub folders have disappeared! I have countless emails, receipts etc saved in those files. Where can I find them please ?? Melanie

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
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Is this an IMAP account, and are the missing folders in Local Folders or under the IMAP account? If the latter, right-click the account in the Folder Pane, Subscribe..., Refresh, and see if the missing folders can be checked (subscribed).