Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

win 11, mailto from sage 50, thunderbird opens but does nothing, eventually mapi error 2

  • 1 reply
  • 0 have this problem
  • 121 views
  • Last reply by sfhowes
  • Locked

New computer with Windows 11, copied my profiles over with fresh thunderbird install from web. Fresh Sage install. Set Thunderbird to default mail app in program and in windows settings/apps. When I try to email from Sage it will open up the thunderbird window, and sage says "emailing so and so....". It eventually times out with a mapi 2 error. I've reinstalled thunderbird, and changed port 587 and back. Checked registry entries. Thunderbird works perfectly otherwise. I'll try reinstalling Sage tomorrow. Anything else I should try? Is 32 bit still a thing to try?

New computer with Windows 11, copied my profiles over with fresh thunderbird install from web. Fresh Sage install. Set Thunderbird to default mail app in program and in windows settings/apps. When I try to email from Sage it will open up the thunderbird window, and sage says "emailing so and so....". It eventually times out with a mapi 2 error. I've reinstalled thunderbird, and changed port 587 and back. Checked registry entries. Thunderbird works perfectly otherwise. I'll try reinstalling Sage tomorrow. Anything else I should try? Is 32 bit still a thing to try?

All Replies (2)

If Sage is 32-bit, TB must also be 32-bit for MAPI connections to work. Unless you specified 32-bit, the standard TB installation would be 64-bit.

https://support.mozilla.org/en-US/questions/1400388

This question has been locked because the original author has deleted their account. While you can no longer post new replies, the existing content remains available for reference.