Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Email offline

  • 2 replies
  • 0 have this problem
  • 15 views
  • Last reply by fran.ad14

fran.ad14
fran.ad14
more options

When I use Outlook once the email has been downloaded it remains in Outlook even if I delete the email on the web server. When I use Thunderbird however, even though I have downloaded the message, when I delete from the web server it deletes the email in Thunderbird as well? How can I get around this please? Any ideas?

When I use Outlook once the email has been downloaded it remains in Outlook even if I delete the email on the web server. When I use Thunderbird however, even though I have downloaded the message, when I delete from the web server it deletes the email in Thunderbird as well? How can I get around this please? Any ideas?

Chosen solution

Thunderbird accurately reflects the account. If IMAP, then it reflects on your PC what is on the server. Delete from one and it deletes from the other. That is a virtue. if you want to download and keep, but delete from server, then copy downloaded message to local folders before deleting.

Read this answer in context 👍 1

All Replies (2)

david
david
  • Top 10 Contributor
more options

Chosen Solution

Thunderbird accurately reflects the account. If IMAP, then it reflects on your PC what is on the server. Delete from one and it deletes from the other. That is a virtue. if you want to download and keep, but delete from server, then copy downloaded message to local folders before deleting.

fran.ad14
fran.ad14 Question owner
more options

Many thanks David. My emails are now safely saved locally.