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Opening links in other apps breaks the Firefox App

  • 8 replies
  • 0 have this problem
  • 78 views
  • Last reply by Paul

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For some reason, when I open a link on another app, the browser just stays on a blank screen. The loading bar doesn't even appear. I tried to do Open in Firefox, but it does the same thing, and it even makes it so any time I try to go to another tab or try to go to a different website immediately after, it gets stuck on the blank screen as well. I had to force close the app and reopen it to fix it. I don't know if it's a firewall issue or incompatibility.

For some reason, when I open a link on another app, the browser just stays on a blank screen. The loading bar doesn't even appear. I tried to do Open in Firefox, but it does the same thing, and it even makes it so any time I try to go to another tab or try to go to a different website immediately after, it gets stuck on the blank screen as well. I had to force close the app and reopen it to fix it. I don't know if it's a firewall issue or incompatibility.

All Replies (8)

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Hi

To clarify, you are opening a link in another app, that link opens in Firefox, but you are getting a blank screen?

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Yes. I initially open the link in a separate app. In this case, it was Twitter.

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This issue isn't limited to Twitter redirects. It happens consistently anytime an app redirects to a different website, and I don't know why this happens!

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Same here.

It seems this issues is recurring one.

Others have reported it with a more recent version here:

https://support.mozilla.org/en-US/questions/1416112

Modified by magnus

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Hi

Does switching between two tabs fix the problem?

Does switching to another app and then back to Firefox for Android fix the problem?

Do they have Android dark mode enabled?

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Paul said

Hi Does switching between two tabs fix the problem? Does switching to another app and then back to Firefox for Android fix the problem? Do they have Android dark mode enabled?

Switching between tabs doesn't work Dark mode isn't enabled Switching between apps sometimes fixes it, but it's inconsistent.

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We have flagged this issue to our developers who have opened the following bug. Please feel free to follow progress on this issue and add comments to:

https://bugzilla.mozilla.org/show_bug.cgi?id=1840665

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Hi

Thank you for your patience while we have been working to look into and resolve this issue.

Please look out for an update from the Google Play store for Firefox for Android version 115.0.1 that we believe should resolve the issue that you have been experiencing. If you see any further issues similar to this, please reply here and we can look into this further for you.