Sending of the message failed: connecting to Outgoing server (SMTP) failed
Hi,
Today I'm having a problem with two of the four Outgoing servers I use. In both cases, I get the following Error Message:
Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) <name.of.the.server> failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again.
I know that both servers are working because 1) I am the only one using them with this problem, 2) if I use the webmail application of both servers, I do not have the problem.
I tried the Safe Mode, but the problem persists.
I check the passwords and the Outgoing servers settings and they are all OK.
I restarted the computer (MacBook Air Retina, 13-inch, 2019).
What shall I do to fix the problem?
Thank you (More information below).
Detailed information:
My mail provider 1: office365.com My mail provider 2: mpg.de
ISP: mpg.de
No firewall (I guess)
No antivirus
Operating system and version: Mac OS Ventura 13.0.1
Thunderbird version: Thunderbird 102.8.0 (64-bit)
Screenshot of my SMTP settings with my user id obscured:
Application Basics
Name: Thunderbird Version: 102.8.0 Build ID: 20230214184313 Distribution ID:
Update Channel: release User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:102.0) Gecko/20100101 Thunderbird/102.8.0 OS: Darwin 22.1.0 Darwin Kernel Version 22.1.0: Sun Oct 9 20:14:54 PDT 2022; root:xnu-8792.41.9~2/RELEASE_X86_64 OS Theme: Rosetta Translated: false
Multiprocess Windows: 0/0
Fission Windows: 0/0
Enabled by default
Remote Processes: 1
Enterprise Policies: Inactive
Google Location Service Key: Missing
Google Safebrowsing Key: Missing
Mozilla Location Service Key: Missing
Safe Mode: false
Memory Size (RAM): 16.0 GB
Disk Space Available: 23.5 GB
Mail and News Accounts
account2:
INCOMING: account2, , (none) Local Folders, 0, 3
account5:
INCOMING: account5, , (imap) imap.gmail.com:993, 3, OAuth2
OUTGOING: , smtp.gmail.com:465, 3, OAuth2, true
account7:
INCOMING: account7, , (imap) mbox.cert.legalmail.it:993, 3, 3
OUTGOING: , sendm.cert.legalmail.it:465, 3, 3, true
account9:
INCOMING: account9, , (imap) outlook.office365.com:993, 3, OAuth2
OUTGOING: , smtp.office365.com:587, 2, OAuth2, true
account11:
INCOMING: account11, , (imap) idefix.pks.mpg.de:993, 3, 3
OUTGOING: , idefix.pks.mpg.de:587, 2, 3, true
Libraries
Library
Status
Expected minimum version
Version in use
Path
RNP (OpenPGP)
OK
0.16.2
0.16.2+git20220922.298ad98b.MZLA
/Applications/Thunderbird.app/Contents/MacOS/librnp.dylib
Calendar Settings
gfranzese@ub.edu
Name
Value
Name:
Type: owl
Disabled: true
Username:
URI:
Refresh Interval:
Read-only:
Suppress Alarms:
Cache Enabled:
iMIP Identity: id5
iMIP Disabled:
iMIP Account:
Organizer Id:
Force Email Scheduling:
Popup Alarms Supported:
Alarms on Invitation Supported:
Max Alarms Per Event:
Attachment Supported:
Max Categories:
Privacy State Supported:
Priority Supported:
Event Supported:
Task Supported:
Local Time Supported:
UTC/GMT Supported:
Auto-Scheduling Supported:
Home
Name
Value
Name:
Type: storage
Disabled:
Username:
URI:
Refresh Interval:
Read-only:
Suppress Alarms:
Cache Enabled:
iMIP Identity: id5
iMIP Disabled:
iMIP Account:
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Force Email Scheduling:
Popup Alarms Supported:
Alarms on Invitation Supported:
Max Alarms Per Event:
Attachment Supported:
Max Categories:
Privacy State Supported:
Priority Supported: true
Event Supported:
Task Supported:
Local Time Supported:
UTC/GMT Supported:
Auto-Scheduling Supported:
Crash Reports for the Last 3 Days
Remote Processes
Type: Count
Web Content: 1 / 8
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Type
Version
Enabled
ID
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dictionary
5.1
true
it-IT@dictionaries.addons.mozilla.org
General Catalan dictionary
dictionary
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true
ca@dictionaries.addons.mozilla.org
Spell checker for es-ES
dictionary
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Amazon.com extension 1.1 true amazondotcom@search.mozilla.org
Bing
extension
1.0
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bing@search.mozilla.org
DuckDuckGo
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true
ddg@search.mozilla.org
Google
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true
google@search.mozilla.org
Wikipedia (en)
extension
1.0
true
wikipedia@search.mozilla.org
Español (España) Language Pack
locale
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true
langpack-es-ES@thunderbird.mozilla.org
United States English Spellchecker
dictionary
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false
en-US@dictionaries.addons.mozilla.org
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ImportExportTools
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juraj.masiar@gmail.com_LinkInTab
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extension
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{12345678-1234-1234-1234-123456789abc}
Security Software
Type: Name
Antivirus:
Antispyware:
Firewall:
Graphics
Features
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Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled
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WebGL 1 Driver Renderer: Intel Inc. -- Intel(R) UHD Graphics 617
WebGL 1 Driver Version: 4.1 INTEL-20.2.44
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WebGL 2 Driver Version: 4.1 INTEL-20.2.44
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WebGL 2 Extensions: EXT_color_buffer_float EXT_float_blend EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
Target Frame Rate: 30
GPU #1
Active: Yes
Vendor ID: 0x8086
Device ID: 0x87c0
RAM: 0
GPU #2
Diagnostics
AzureCanvasBackend: skia
AzureContentBackend: skia
AzureFallbackCanvasBackend: skia
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builtin-internal-mic|spk
Apple Inc.
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1
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Enumerate database
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Your profile folder contains a user.js file, which includes preferences that were not created by Thunderbird.
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Hi,
Today I'm having a problem with two of the four Outgoing servers I use. In both cases, I get the following Error Message:
Sending of the message failed.
The message could not be sent because connecting to Outgoing server (SMTP) <name.of.the.server> failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again.
I know that both servers are working because 1) I am the only one using them with this problem, 2) if I use the webmail application of both servers, I do not have the problem.
I tried the Safe Mode, but the problem persists.
I check the passwords and the Outgoing servers settings and they are all OK.
I restarted the computer (MacBook Air Retina, 13-inch, 2019).
What shall I do to fix the problem?
Thank you (More information below).
Detailed information:
My mail provider 1: office365.com
My mail provider 2: mpg.de
ISP: mpg.de
No firewall (I guess)
No antivirus
Operating system and version: Mac OS Ventura 13.0.1
Thunderbird version: Thunderbird 102.8.0 (64-bit)
Screenshot of my SMTP settings with my user id obscured:
Application Basics
Name: Thunderbird
Version: 102.8.0
Build ID: 20230214184313
Distribution ID:
Update Channel: release
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:102.0) Gecko/20100101 Thunderbird/102.8.0
OS: Darwin 22.1.0 Darwin Kernel Version 22.1.0: Sun Oct 9 20:14:54 PDT 2022; root:xnu-8792.41.9~2/RELEASE_X86_64
OS Theme:
Rosetta Translated: false
Multiprocess Windows: 0/0
Fission Windows: 0/0
Enabled by default
Remote Processes: 1
Enterprise Policies: Inactive
Google Location Service Key: Missing
Google Safebrowsing Key: Missing
Mozilla Location Service Key: Missing
Safe Mode: false
Memory Size (RAM): 16.0 GB
Disk Space Available: 23.5 GB
Mail and News Accounts
account2:
INCOMING: account2, , (none) Local Folders, 0, 3
account5:
INCOMING: account5, , (imap) imap.gmail.com:993, 3, OAuth2
OUTGOING: , smtp.gmail.com:465, 3, OAuth2, true
account7:
INCOMING: account7, , (imap) mbox.cert.legalmail.it:993, 3, 3
OUTGOING: , sendm.cert.legalmail.it:465, 3, 3, true
account9:
INCOMING: account9, , (imap) outlook.office365.com:993, 3, OAuth2
OUTGOING: , smtp.office365.com:587, 2, OAuth2, true
account11:
INCOMING: account11, , (imap) idefix.pks.mpg.de:993, 3, 3
OUTGOING: , idefix.pks.mpg.de:587, 2, 3, true
Libraries
Library
Status
Expected minimum version
Version in use
Path
RNP (OpenPGP)
OK
0.16.2
0.16.2+git20220922.298ad98b.MZLA
/Applications/Thunderbird.app/Contents/MacOS/librnp.dylib
Calendar Settings
gfranzese@ub.edu
Name
Value
Name:
Type: owl
Disabled: true
Username:
URI:
Refresh Interval:
Read-only:
Suppress Alarms:
Cache Enabled:
iMIP Identity: id5
iMIP Disabled:
iMIP Account:
Organizer Id:
Force Email Scheduling:
Popup Alarms Supported:
Alarms on Invitation Supported:
Max Alarms Per Event:
Attachment Supported:
Max Categories:
Privacy State Supported:
Priority Supported:
Event Supported:
Task Supported:
Local Time Supported:
UTC/GMT Supported:
Auto-Scheduling Supported:
Home
Name
Value
Name:
Type: storage
Disabled:
Username:
URI:
Refresh Interval:
Read-only:
Suppress Alarms:
Cache Enabled:
iMIP Identity: id5
iMIP Disabled:
iMIP Account:
Organizer Id:
Force Email Scheduling:
Popup Alarms Supported:
Alarms on Invitation Supported:
Max Alarms Per Event:
Attachment Supported:
Max Categories:
Privacy State Supported:
Priority Supported: true
Event Supported:
Task Supported:
Local Time Supported:
UTC/GMT Supported:
Auto-Scheduling Supported:
Crash Reports for the Last 3 Days
Remote Processes
Type: Count
Web Content: 1 / 8
Add-ons
Name
Type
Version
Enabled
ID
Dizionario italiano
dictionary
5.1
true
it-IT@dictionaries.addons.mozilla.org
General Catalan dictionary
dictionary
3.0.5
true
ca@dictionaries.addons.mozilla.org
Spell checker for es-ES
dictionary
3.2.7
true
es-es@dictionaries.addons.mozilla.org
Amazon.com
extension
1.1
true
amazondotcom@search.mozilla.org
Bing
extension
1.0
true
bing@search.mozilla.org
DuckDuckGo
extension
1.0
true
ddg@search.mozilla.org
Google
extension
1.0
true
google@search.mozilla.org
Wikipedia (en)
extension
1.0
true
wikipedia@search.mozilla.org
Español (España) Language Pack
locale
102.3.3buildid20221010.194951
true
langpack-es-ES@thunderbird.mozilla.org
United States English Spellchecker
dictionary
8.1
false
en-US@dictionaries.addons.mozilla.org
FileLink Provider for Dropbox
extension
7
false
dropbox-cloudfile@darktrojan.net
FileLink provider for WebDAV
extension
5
false
dav-cloudfile@darktrojan.net
Grammar & Spell Checker — LanguageTool
extension
6.0.5
false
languagetool-mailextension@languagetool.org
ImportExportTools
extension
3.3.2
false
{3ed8cc52-86fc-4613-9026-c1ef969da4c3}
Link in Tab
extension
1.5
false
juraj.masiar@gmail.com_LinkInTab
Remove Duplicate Messages
extension
0.1.14
false
{12345678-1234-1234-1234-123456789abc}
Security Software
Type: Name
Antivirus:
Antispyware:
Firewall:
Graphics
Features
Compositing: WebRender
Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled
WebGL 1 Driver WSI Info: CGL
IsWebglOutOfProcessEnabled: 1
WebGL 1 Driver Renderer: Intel Inc. -- Intel(R) UHD Graphics 617
WebGL 1 Driver Version: 4.1 INTEL-20.2.44
WebGL 1 Driver Extensions: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_ATI_texture_mirror_once GL_NV_texture_barrier
WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
WebGL 2 Driver WSI Info: CGL
IsWebglOutOfProcessEnabled: 1
WebGL 2 Driver Renderer: Intel Inc. -- Intel(R) UHD Graphics 617
WebGL 2 Driver Version: 4.1 INTEL-20.2.44
WebGL 2 Driver Extensions: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_ATI_texture_mirror_once GL_NV_texture_barrier
WebGL 2 Extensions: EXT_color_buffer_float EXT_float_blend EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
Target Frame Rate: 30
GPU #1
Active: Yes
Vendor ID: 0x8086
Device ID: 0x87c0
RAM: 0
GPU #2
Diagnostics
AzureCanvasBackend: skia
AzureContentBackend: skia
AzureFallbackCanvasBackend: skia
CMSOutputProfile: AAACAGFwcGwEAAAAbW50clJHQiBYWVogB+cAAgAQAAwAMwAKYWNzcEFQUEwAAAAAQVBQTAAAAAAAAAAAAAAAAAAAAAAAAPbWAAEAAAAA0y1hcHBsT+Qie95QVN3cmBtgt9E03QAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAKZGVzYwAAAPwAAAAoY3BydAAAASQAAABQd3RwdAAAAXQAAAAUclhZWgAAAYgAAAAUZ1hZWgAAAZwAAAAUYlhZWgAAAbAAAAAUclRSQwAAAcQAAAAQY2hhZAAAAdQAAAAsYlRSQwAAAcQAAAAQZ1RSQwAAAcQAAAAQbWx1YwAAAAAAAAABAAAADGVuVVMAAAAMAAAAHABFAFYAMgA3ADgANW1sdWMAAAAAAAAAAQAAAAxlblVTAAAANAAAABwAQwBvAHAAeQByAGkAZwBoAHQAIABBAHAAcABsAGUAIABJAG4AYwAuACwAIAAyADAAMgAzWFlaIAAAAAAAAPbWAAEAAAAA0y1YWVogAAAAAAAAcqkAADn4AAABrFhZWiAAAAAAAABcpgAAtXsAAAytWFlaIAAAAAAAACeHAAAQjQAAxNNwYXJhAAAAAAAAAAAAAfYEc2YzMgAAAAAAAQu3AAAFlv//81cAAAcpAAD91///+7f///2mAAAD2gAAwPY=
Display0: 3840x2160@0Hz scales:2.000000|2.000000
Display1: 2880x1800@0Hz scales:2.000000|2.000000
DisplayCount: 2
Decision Log
HW_COMPOSITING: available by default
OPENGL_COMPOSITING: available by default
WEBRENDER: available by default
WEBRENDER_QUALIFIED: available by default
WEBRENDER_COMPOSITOR: available by default
WEBRENDER_PARTIAL: disabled by default: User disabled via pref
WEBRENDER_SHADER_CACHE: disabled by default: Disabled by default
WEBRENDER_OPTIMIZED_SHADERS: available by default
WEBRENDER_ANGLE: available by defaultunavailable by env: OS not supported
WEBRENDER_DCOMP_PRESENT: available by defaultdisabled by user: User disabled via prefunavailable by env: Requires Windows 10 or laterunavailable by runtime: Requires ANGLE
WEBRENDER_SOFTWARE: available by default
WEBGPU: disabled by default: Disabled by defaultblocked by runtime: WebGPU cannot be enabled in release or beta
VP8_HW_DECODE: available by default
VP9_HW_DECODE: available by default
Crash Guard Disabled Features
Workarounds
Failure Log
Media
Audio Backend: audiounit-rust
Max Channels: 2
Preferred Sample Rate: 44100
Output Devices
Name
Group
Vendor
State
Preferred
Format
Channels
Rate
Latency
Microsoft Teams Audio Device
MSLoopbackDriverDevice_ModelUID
Microsoft Corp.
Enabled
None
default: F32LE, support: S16LE S16BE F32LE F32BE
2
default: 48000, support: 48000 - 48000
15 - 4096
MacBook Air Speakers
builtin-internal-mic|spk
Apple Inc.
Enabled
All
default: F32LE, support: S16LE S16BE F32LE F32BE
2
default: 44100, support: 44100 - 96000
774 - 4856
EV2785
AppleGFXHDA:0
Apple Inc.
Enabled
None
default: F32LE, support: S16LE S16BE F32LE F32BE
2
default: 48000, support: 32000 - 48000
20 - 4101
Input Devices
Name
Group
Vendor
State
Preferred
Format
Channels
Rate
Latency
Microsoft Teams Audio Device
MSLoopbackDriverDevice_ModelUID
Microsoft Corp.
Enabled
None
default: F32LE, support: S16LE S16BE F32LE F32BE
2
default: 48000, support: 48000 - 48000
15 - 4096
MacBook Air Microphone
builtin-internal-mic|spk
Apple Inc.
Enabled
All
default: F32LE, support: S16LE S16BE F32LE F32BE
1
default: 44100, support: 44100 - 96000
1823 - 5905
Media Capabilities
Enumerate database
Environment Variables
DISPLAY: /private/tmp/com.apple.launchd.4WDllAmRoU/org.xquartz:0
MOZ_CRASHREPORTER_EVENTS_DIRECTORY: /Users/gfranzese/Library/Thunderbird/Profiles/1fwyxpo2.default/crashes/events
MOZ_CRASHREPORTER_RESTART_ARG_0: /Applications/Thunderbird.app/Contents/MacOS/thunderbird
MOZ_CRASHREPORTER_RESTART_ARG_1: -foreground
MOZ_CRASHREPORTER_DATA_DIRECTORY: /Users/gfranzese/Library/Thunderbird/Crash Reports
MOZ_CRASHREPORTER_PING_DIRECTORY: /Users/gfranzese/Library/Thunderbird/Pending Pings
MOZ_CRASHREPORTER_STRINGS_OVERRIDE: /Applications/Thunderbird.app/Contents/Resources/crashreporter-override.ini
MOZ_LAUNCHED_CHILD:
MOZ_APP_SILENT_START:
XRE_PROFILE_PATH:
XRE_PROFILE_LOCAL_PATH:
XRE_START_OFFLINE:
XRE_BINARY_PATH:
XRE_RESTARTED_BY_PROFILE_MANAGER:
MOZ_SAFE_MODE_RESTART:
MOZ_APP_RESTART: 1
MOZ_CRASHREPORTER_RESTART_ARG_2:
Important Modified Preferences
accessibility.lastLoadDate: 1510841377
accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.amount_written: 247881
browser.cache.disk.capacity: 1048576
browser.cache.disk.filesystem_reported: 1
browser.cache.disk.hashstats_reported: 1
browser.cache.disk.smart_size_cached_value: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.disk.telemetry_report_ID: 1
browser.search.region: DE
dom.apps.reset-permissions: true
extensions.lastAppVersion: 102.8.0
font.internaluseonly.changed: false
font.size.variable.x-western: 16
gfx.blacklist.dxva: 3
gfx.crash-guard.glcontext.appVersion: 45.3.0
gfx.crash-guard.glcontext.deviceID: 0x0a26
gfx.crash-guard.status.glcontext: 2
idle.lastDailyNotification: 1676528367
media.gmp.storage.version.observed: 1
network.cookie.lifetimePolicy: 2
network.cookie.prefsMigrated: true
network.predictor.cleaned-up: true
network.trr.blocklist_cleanup_done: true
places.database.lastMaintenance: 1676049808
places.history.enabled: false
places.history.expiration.transient_current_max_pages: 96141
plugin.flash.lastmod_hi: 373
plugin.flash.lastmod_lo: 640357751
plugin.importedState: true
plugin.state.divxbrowserplugin: 0
plugin.state.flip4mac wmv plugin: 0
privacy.donottrackheader.enabled: true
privacy.purge_trackers.date_in_cookie_database: 0
security.disable_button.openDeviceManager: false
security.remote_settings.crlite_filters.checked: 1636125315
security.remote_settings.intermediates.checked: 1636025323
security.sandbox.content.tempDirSuffix: {0e93c03a-a27f-7f42-83d0-dbd3922cd1fe}
security.sandbox.plugin.tempDirSuffix: 33be079a-4068-ed41-bf78-34ec932494bd
signon.importedFromSqlite: true
storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1675077278
user.js Preferences
Your profile folder contains a
user.js file, which includes preferences that were not created by Thunderbird.
Important Locked Preferences
fission.autostart.session: true
Places Database
Accessibility
Activated: false
Prevent Accessibility: 0
Library Versions
Expected minimum version
Version in use
NSPR
4.34.1
4.34.1
NSS
3.79.4
3.79.4
NSSSMIME
3.79.4
3.79.4
NSSSSL
3.79.4
3.79.4
NSSUTIL
3.79.4
3.79.4
Sandbox
Content Process Sandbox Level: 0
Effective Content Process Sandbox Level: 1
Win32k Lockdown State for Content Process: Win32k Lockdown disabled -- Operating system not supported
Startup Cache
Disk Cache Path: /Users/gfranzese/Library/Caches/Thunderbird/Profiles/1fwyxpo2.default/startupCache/startupCache.8.little
Ignore Disk Cache: false
Found Disk Cache on Init: false
Wrote to Disk Cache: true
Internationalization & Localization
Application Settings
Requested Locales: ["en-US"]
Available Locales: ["en-US","es-ES"]
App Locales: ["en-US"]
Regional Preferences: ["en-ES","el-ES"]
Default Locale: "en-US"
Operating System
System Locales: ["en-ES","el-ES"]
Regional Preferences: ["en-ES","el-ES"]
Remote Debugging (Chromium Protocol)
Accepting Connections:
URL:
Printing
Modified print settings
print_printer: Mozilla Save to PDF
print.macosx.pagesetup-2: PD94bWwgdmVyc2lvbj0iMS4wIiBlbmNvZGluZz0iVVRGLTgiPz4KPCFET0NUWVBFIHBsaXN0IFBVQkxJQyAiLS8vQXBwbGUvL0RURCBQTElTVCAxLjAvL0VO
print.printer_Mozilla_Save_to_PDF.print_bgcolor: false
print.printer_Mozilla_Save_to_PDF.print_bgimages: false
print.printer_Mozilla_Save_to_PDF.print_duplex: 0
print.printer_Mozilla_Save_to_PDF.print_edge_bottom: 0
print.printer_Mozilla_Save_to_PDF.print_edge_left: 0
print.printer_Mozilla_Save_to_PDF.print_edge_right: 0
print.printer_Mozilla_Save_to_PDF.print_edge_top: 0
print.printer_Mozilla_Save_to_PDF.print_footercenter:
print.printer_Mozilla_Save_to_PDF.print_footerleft: &PT
print.printer_Mozilla_Save_to_PDF.print_footerright: &D
print.printer_Mozilla_Save_to_PDF.print_headercenter: &T
print.printer_Mozilla_Save_to_PDF.print_headerleft:
print.printer_Mozilla_Save_to_PDF.print_headerright:
print.printer_Mozilla_Save_to_PDF.print_in_color: true
print.printer_Mozilla_Save_to_PDF.print_margin_bottom: 0.5
print.printer_Mozilla_Save_to_PDF.print_margin_left: 0.5
print.printer_Mozilla_Save_to_PDF.print_margin_right: 0.5
print.printer_Mozilla_Save_to_PDF.print_margin_top: 0.5
print.printer_Mozilla_Save_to_PDF.print_orientation: 0
print.printer_Mozilla_Save_to_PDF.print_page_delay: 50
print.printer_Mozilla_Save_to_PDF.print_paper_height: 11
print.printer_Mozilla_Save_to_PDF.print_paper_id: na_letter
print.printer_Mozilla_Save_to_PDF.print_paper_size_unit: 0
print.printer_Mozilla_Save_to_PDF.print_paper_width: 8.5
print.printer_Mozilla_Save_to_PDF.print_resolution: 0
print.printer_Mozilla_Save_to_PDF.print_reversed: false
print.printer_Mozilla_Save_to_PDF.print_scaling: 1
print.printer_Mozilla_Save_to_PDF.print_shrink_to_fit: true
print.printer_Mozilla_Save_to_PDF.print_to_file: true
print.printer_Mozilla_Save_to_PDF.print_unwriteable_margin_bottom: 0
print.printer_Mozilla_Save_to_PDF.print_unwriteable_margin_left: 0
print.printer_Mozilla_Save_to_PDF.print_unwriteable_margin_right: 0
print.printer_Mozilla_Save_to_PDF.print_unwriteable_margin_top: 0
print.printer_s-ub-im3.simp.ub.edu.print_bgcolor: false
print.printer_s-ub-im3.simp.ub.edu.print_bgimages: false
print.printer_s-ub-im3.simp.ub.edu.print_duplex: 0
print.printer_s-ub-im3.simp.ub.edu.print_edge_bottom: 0
print.printer_s-ub-im3.simp.ub.edu.print_edge_left: 0
print.printer_s-ub-im3.simp.ub.edu.print_edge_right: 0
print.printer_s-ub-im3.simp.ub.edu.print_edge_top: 0
print.printer_s-ub-im3.simp.ub.edu.print_evenpages: true
print.printer_s-ub-im3.simp.ub.edu.print_footercenter:
print.printer_s-ub-im3.simp.ub.edu.print_footerleft: &PT
print.printer_s-ub-im3.simp.ub.edu.print_footerright: &D
print.printer_s-ub-im3.simp.ub.edu.print_headercenter:
print.printer_s-ub-im3.simp.ub.edu.print_headerleft: &T
print.printer_s-ub-im3.simp.ub.edu.print_headerright: &U
print.printer_s-ub-im3.simp.ub.edu.print_in_color: true
print.printer_s-ub-im3.simp.ub.edu.print_margin_bottom: 0.5
print.printer_s-ub-im3.simp.ub.edu.print_margin_left: 0.5
print.printer_s-ub-im3.simp.ub.edu.print_margin_right: 0.5
print.printer_s-ub-im3.simp.ub.edu.print_margin_top: 0.5
print.printer_s-ub-im3.simp.ub.edu.print_oddpages: true
print.printer_s-ub-im3.simp.ub.edu.print_orientation: 0
print.printer_s-ub-im3.simp.ub.edu.print_page_delay: 50
print.printer_s-ub-im3.simp.ub.edu.print_paper_data: 0
print.printer_s-ub-im3.simp.ub.edu.print_paper_height: 11.00
print.printer_s-ub-im3.simp.ub.edu.print_paper_name:
print.printer_s-ub-im3.simp.ub.edu.print_paper_size_unit: 0
print.printer_s-ub-im3.simp.ub.edu.print_paper_width: 8.50
print.printer_s-ub-im3.simp.ub.edu.print_resolution: 0
print.printer_s-ub-im3.simp.ub.edu.print_reversed: false
print.printer_s-ub-im3.simp.ub.edu.print_scaling: 1.00
print.printer_s-ub-im3.simp.ub.edu.print_shrink_to_fit: true
print.printer_s-ub-im3.simp.ub.edu.print_to_file: false
print.printer_s-ub-im3.simp.ub.edu.print_unwriteable_margin_bottom: 17
print.printer_s-ub-im3.simp.ub.edu.print_unwriteable_margin_left: 17
print.printer_s-ub-im3.simp.ub.edu.print_unwriteable_margin_right: 17
print.printer_s-ub-im3.simp.ub.edu.print_unwriteable_margin_top: 17
Chosen solution
The problem is no longer there! I did nothing more after my last message, but today I can send emails from any of my accounts without problems...
Read this answer in context 👍 0All Replies (1)
Chosen Solution
The problem is no longer there! I did nothing more after my last message, but today I can send emails from any of my accounts without problems...